Deputy Museum Manager

Cumberland Pencil Company, Keswick, Cumbria

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Cumberland Pencil Company

The Cumberland Pencil Company, part of global ACCO Brands, has a proud tradition and reputation locally dating back 180 years to its foundations in Keswick manufacturing pencils using Borrowdale graphite. Now making high quality artists pencils and materials for a global market across 76 countries, the Company continues to expand its sales year on year.

Our Pencil Museum in Keswick is a popular tourist attraction, attracting 80,000 visitors annually, telling the story of pencil manufacture in Cumbria, using exhibitions, a lively arts events program, and a vibrant education program. The museum has a successful retail sales outlet, and a 40 seater coffee shop. The Museum plays a strong role in the Keswick tourism community.

We now have an excellent full time opportunity to join the team as Deputy Museum Manager




Purpose of the Job

To support the Manager by maximizing the museum’s profitability through retail sales, by ensuring an enjoyable, and high standard experience is delivered through excellent customer satisfaction to all visitors. You will be enthusiastic and embrace new ideas, managing your team to achieve great results.

Key Skills

Reporting to the Museum Manager, the successful applicant will be responsible for the day to day running of the museum, supervising 10 part time staff, including their training & development. The position requires enthusiasm, excellent customer service skills, proven successful retail sales experience, communication skills and organizational ability. You must be able to deliver on sales-per-head, and therefore merchandising, sales and marketing ability are imperative to the role.

Benefits include retirement savings plan, retail bonus, and 25 days annual leave.


For an application form, person specification and job description please contact:

Judy Marsland, HR Advisor, The Cumberland Pencil Co., Derwent House, Jubilee Road, Lillyhall Business Park, Workington. Tel: 01900 609590 e-mail:


Closing date for applications is Friday 18th January 2013

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